The postcodes detailed below are not available for next day delivery

FK17-22, G83, HS1-9, IV1-28, 33-39, 40-51 and 55-56, KA27, KA28, KW1-3, 5-14 and 15-17, PA20-48 and 60-78, PH18-26 and 30-44, ZE1-3

All items will require a signature upon delivery, if you are not in your parcel will be taken back to the local depot and a card will be left informing you of this. We can take no responsibility if a delivery is attempted and you are not in. Parcels despatched by our courier can be left in a secure place, at your request, but this is at your own risk and we will take no responsibility should any items go missing.

As we rely on third parties we cannot guarantee these delivery times, because as we all know from time to time things do go wrong that are completely out of our control.
If you have paid for our premium next day service and your item does not arrive we will refund your postage, we always advise that you order goods early to avoid any delivery problems. If a delivery has been attempted and you were not in to receive your parcel you will not be entitled to a refund. With recorded delivery items we will be unable to track your item for 10 days and it will not be considered late until after this time has passed, only then will we be able to provide you with a refund or replacement goods.

Items ordered by standard delivery will be sent by Royal Mail or our courier depending on the weight of the items ordered.
However we are unable to track any parcel sent until 10 days after it has been sent, please bear this in mind when ordering.

Items will be despached by either Royal Mail or our courier depending on the weight, if your item is heavy it will be sent by courier, this will be a 9am - 5.30pm delivery and your parcel could be delivered at any point during this time.

Items willl be delivered either by Royal Mail or our courier, this is before 1pm delivery, your item will need to be signed for and we cannot accept responsibility if you are not in to receive your parcel.